How do I forward my phone so callers go to my mailbox?
Depending on your systems set up, not all calls to your desk will go to your mailbox, especially internal calls that were not answered by the voice mail. An example is someone talking to a caller who then transfers the call to your desk. Unless your phone is forwarded, your phone will ring for a pre-programmed time and then go back to the person who transferred it to you. If you want these transfers to forward to your mailbox, set call forwarding on your phone. If your company voice mail extension is other than 165 use that station in place of the 165 in the dial strings below.
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CALL FORWARDING TO VOICE MAIL BOX, KX-TD DIGITAL SYSTEM |
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FORWARDING TYPE |
KEYSTROKES |
RESULT |
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ALL CALLS |
Intercom 7102165 |
All calls to your phone will immediately forward to your mailbox without your phone ringing. (Callers will hear your No Answer Message) |
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BUSY |
Intercom 7103165 |
Calls are forwarded to your mailbox if you are on the phone (Caller will hear your Busy Message) |
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NO ANSWER |
Intercom 7104165 |
Calls are forwarded to your mailbox if you do not answer. This mode also allows call waiting if you phone is set for call waiting. (Caller will hear your No Answer Message) |
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BUSY/NO ANSWER |
Intercom 7105165
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Calls forward to your mailbox if you are on the phone (Caller will hear your Busy Message) or if you do not answer. (Caller will hear your No Answer Message) |
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CANCEL |
Intercom 7100 |
No calls will forward to voice mail desk. |
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CALL KX-TA 624 ANALOG SYSTEM FORWARDING TO VOICE MAIL BOX |
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FORWARDING TYPE |
KEYSTROKES |
RESULT |
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CALL FORWARDING ALL CALLS |
Intercom 711165#
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All calls to your phone will immediately forward to your mailbox without your phone ringing. (Callers will hear your No Answer Message) |
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CALL FORWARD BUSY/NO ANSWER |
Intercom 712165#
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Calls forward to your mailbox if you are on the phone (Caller will hear your Busy Message) or if you do not answer. (Caller will hear your No Answer Message) |
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CALL FORWARD CANCEL |
Intercom 710# |
No calls will forward to voice |