DSS: A
flexible key on your phone programmed as a Direct Station Select
for another user.Call Transfer - To Extension
How do I transfer callers to an extension?
Screened Transfer: allows you to announce the call before making the connection
|
While having a conversation. Press the TRANSFER button. The caller is automatically placed on hold. Dial the extension number where the call will be transferred. Wait for an answer and announce the call. Hang up. The call is transferred |
OR
|
While having a
conversation.
Press the DSS key for the person The caller is automatically placed on hold. Wait for an answer and announce the call. Hang up. The call is transferred. |
DSS: A
flexible key on your phone programmed as a Direct Station Select
for another user.
Unscreened Transfer: Call is not announced
|
While having a conversation. Press the TRANSFER button. The caller is automatically placed on hold. Dial the extension number where the call will be transferred. Hang up. The call is transferred |
OR
|
While having a
conversation.
Press the DSS key for the person The caller is automatically placed on hold. Hang up. The call is transferred. |
Single-Line
Phone or Single-Line Cordless
Press the FLASH key or quickly depress and release the hook switch or the on/off switch.
The caller is automatically placed on hold
Dial the extension number where the call will be transferred
Either wait and announce the call (screened) and hang up or just hang up (unscreened)
The call is transferred